By purchasing this admission pass, you agree to our terms and conditions, as well as our general rules and regulations. Spa treatments, products, and food & beverage are available at additional cost. Must be 18 or older to enter alone, valid ID required. Full policy can be found on our website.
Terms and Conditions
By accessing, using, or viewing the King Spa Virginia Website (kingspa.com/virginia) or any of its services, functions or contents, You agree to each of the following terms, conditions and notices which govern Your of use of the Site and Your purchase of products and services on the Site (the “Terms of Use”).
Gift Cards
Gift cards cannot be used to purchase other gift cards. King Spa Virginia gift cards do not expire. King Spa Virginia is not affiliated with any other King Spa’s in the U.S. King Spa Virginia does not accept any gift cards, gift certificates from other King Spa locations. E-gift cards become active within 24 hours. Do not attempt to redeem any time prior. Day passes expire 3 months after purchase date. No extensions, refunds, or exchanges will be issued on any gift cards, or admission passes. King Spa Virginia will not be responsible for any lost, stolen, damaged or altered gift cards, gift certificates, or admission passes. Gift cards and admission passes are nontransferable. By purchasing these gift cards, or admission passes you are agreeing to follow King Spa Virginia policies, stated on our website (kingspa.com/virginia). King Spa Virginia reserves the right to void any gift cards or admission passes suspect of reselling or any other kind fraudulent activity and deny the purchaser the right to any products online. Suspicious transactions will be refunded back onto the card, and orders put back into inventory. King Spa Virginia reserves the right to deny the purchase of any order and/or require additional information before releasing any orders. Prices of services are subject to change and without advance notice. Customers will be able to use purchased gift cards, and will be responsible for the difference in price. King Spa Virginia reserves the right to permanently deny entry to anyone in possession of any King Spa Virginia gift card, or any other kind of voucher originating from a suspicious or fraudulent transaction. Shipping costs are nonrefundable.
Chargebacks and Disputes
You agree not to file any chargeback, claim or dispute with your credit card company regarding the online order placed at store.kingspa.com/virginia or purchases made at the facility. King Spa has a 20-minute grace period if you are not happy with the facility or feel that it is too crowded you will receive a full refund as long as you did not use any of our amenities. You are eligible for a full refund as long as your stay was not over 20 minutes and you did not use any of our amenities (showers, pools, uniform, etc.) If you use any of our amenities during this 20-minute grace period (showers, pools, uniforms, etc.) you will only be refunded 60% of the entrance price. There are no refunds, discounts, or rainchecks for outdoor pools closing because of bad weather. There are no refunds, discounts, or rainchecks because you think the facility was too busy, loud, and/or crowded. There are no refunds, discounts, or rainchecks because certain rooms or equipment were not working, the sauna room temperature was not to your satisfaction or the water temperature was not to your satisfaction.
Massages and Treatments
You agree not to file any chargebacks, claims, or disputes with your credit card company regarding massages and/or treatments. You have a 10-minute grace period. If you feel any discomfort, pain, or want more pressure you must tell your therapist within the 10-minute time frame. If you do not say anything during your treatment you must pay for your treatment at full price.
Any chargebacks will be sent to collections.
Use of the Site
The Site is to be used by You for Your personal use only. You agree that you will not use any robot or other automatic device or manual process to monitor or copy the Site or any contents or information contained therein, You agree that you will not through any means interfere or attempt to interfere with the proper functioning of the Site. You agree that You will not provide to King Spa Virginia or to this Site: (i) any viruses, worms, time bombs, and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information; and (ii) any content that may create liability for King Spa Virginia or cause King Spa Virginia to lose (in whole or in part) the services of our suppliers.
You acknowledge and agree that You have read and consent to the terms of the King Spa Virginia Privacy Policy, which is incorporated by reference herein.
Feedback
You agree that all comments, suggestions or other information that You provide to King Spa Virginia regarding the website or products and services provided on the website shall be King Spa Virginia’s property, and may be used by King Spa Virginia on a non-confidential and unrestricted basis, without compensation to You.
Warranties
YOU AGREE THAT YOU USE THE SITE AT YOUR OWN RISK. THE SITE, AND ANY RELATED INFORMATION, CONTENTS AND/OR MATERIALS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. KING SPA VIRGINIA HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE; OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
Limitation Of Liability
YOU AGREE THAT IN NO EVENT SHALL KING SPA VIRGINIA, ITS AGENTS, REPRESENTATIVES OR LICENSORS BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THIS SITE OR THE PERFORMANCE OR NON-PERFORMANCE BY KING SPA VIRGINIA OR ANY THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES RELATED TO THIS SITE.
Indemnification
You agree to indemnify and hold King Spa Virgina and its subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of Your breach of these terms and conditions or Your violation of any law or the rights of a third party. King Spa Virginia’s failure to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches.